Tips on how to listen
Now, I’m not trying to be deliberately condescending here, but I’ve found this to be the case very often in my life: some people are great at listening, while others are horrendous. It’s not their fault, it’s just that they never learned how to. So, with that in mind, here is my advice in list form on how to be a good friend and listen more:
1) Say you work for a red diesel suppliers and you’ve just gone to work in some shoes that you love. You weren’t worried, you never spilt any on your shoes, until today…when a barrel breaks and spills chemicals all over your shoes and trousers! Nightmare. That’s them ruined. You are now traumatized and need to speak to someone who can listen. You decide to call Doug.
What should you do differently next time with Doug or someone else?